CREDIT/DEBIT/CHARGE CARD INFORMATION

If you are using the payment gateway to pay online using Debit/Credit Card or Net banking, then you are doing so with the consultation/approval of the card owner/account holder (if in case you are not the card holder/account holder yourself).

We care about the safety and security of your transaction. We do not store credit card details nor do we share Donors details with any third parties.

All credit card transactions are protected through high-grade encryption and security protocols. We strive to follow good practice at all times.

REFUNDS

Should you decide that you no longer wish to donate, or you have made a mistake, you can ask us to refund your donation, which we will be happy to do. You must make this request within 14 days of the original transaction.

Refunds will be done to the original mode of payment.

METHOD OF PAYMENTS/CARD TYPES ACCEPTED AND CURRENCY

• We accept all kinds of Visa and Master card.
• Payment Currency is in AED (United Arab Emirates Dirham)

DELIVERY POLICY / SHIPPING POLICY

We don’t provide any physical products, so we don’t have any kind of Delivery or Shipping Policies.

GOVERNING LAW AND JURISDICTION

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the United Arab Emirates.

DISPUTE RESOLUTION POLICY

We treat complaints raised about our certification services or clients seriously. All complaints and conflicts are handled in accordance with our Policy.

DISCLAIMER

The Emirates Red Crescent operates this eGovernment Gateway, which provides information and certain services in the field of humanitarian action.

While every effort is being made to keep the content and services on this Gateway up to date and complete, Emirates RC makes no express or implied warranty or representations as to the accuracy, completeness, or up-to-date nature of the content or services on or accessed through this Gateway or any site linked to it or in respect of the services offered to the users.

Any information on or accessed through this Gateway or any site linked to it is general information only and not intended as advice. The information is not adapted to any particular person’s circumstances and independent professional advice should be sought as required.

Emirates RC will not be responsible for any loss or damage whatsoever arising out of accessing or using the content or services on or accessed through this Gateway or any site linked to it.

COPYRIGHT AND REPRODUCTION

The information on or accessed through this Gateway or any site linked to it is protected by copyright, except where otherwise indicated. You may download, store in cache, display, print and reproduce the material in unaltered form only (retaining this notice, or links to it where they appear) for your personal, non-commercial use, or use within your organization.

NOTE

Emirates Red Crescent Gateway is compatible with the following browsers: Chrome, Firefox and Internet Explorer version 9 and above.